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Crypto & Blockchain

Customer Support Representative

Job ID: #

517

Customer Support Representative in Dubai. You will be the first point of contact for customers, providing timely assistance and ensuring a positive service experience.

Location: 

Dubai, UAE

Job Type:

Full Time

Date:

18/6/25

Requirements

  • Minimum 1–2 years of experience in a customer support or client-facing role

  • Handle incoming inquiries via chat, email, or phone in a professional and friendly manner

  • Resolve customer issues efficiently, escalating when necessary

  • Maintain accurate records of customer interactions and follow-ups

  • Strong communication skills in English; additional languages are a plus

  • Comfortable using CRM systems and support platforms (e.g., Zendesk, Freshdesk)

  • Ability to work in shifts, including evenings or weekends, if required

Apply Now

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